Bersted Green Surgery

Bersted Green Surgery 2024-05-01 Person 4 5 0

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Bersted Green Surgery 2024-05-01 Person 4 5 0

Line is always busy when using the telephone.

Inform the person ringing the surgery for an appointment if the line is busy on the phone to tell them they will call you back.

Bersted Green Surgery 2024-05-01 Person 3 5 0

The first day I rang up I was told I was not an emergency and to go to the chemist by the receptionist, as everyone was on training. I had been in agony for 2 days and had already been to the chemist. But the following day I managed to get an appointment with the doctor and she could see how bad I was and was very thorough and is in the process of finding out what is wrong.

For the receptionist not to triage patients, the day i rang up she should of got someone to call me, I have not been to the doctors since 2021 and would only ring if I was really unwell

Bersted Green Surgery 2024-04-30 Person 4 5 0

Superb service throughout. When trying to make an appointment we would all love the phone to be answered immediately , however Im realistic. The nurse was outstanding, engaging, personable yet wholly professional at all times. Thanks Bersted Green Surgery team

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Bersted Green Surgery 2024-04-30 Person 5 5 0

The receptionist was very helpful and managed to organise an appointment for me later the same day.

Nothing- I was more than happy with the service I received.